If a comment is negative or abusive, it can ruin the experience for others who see it. So, don’t try this at home!įacebook comments are a great way to connect with your users and build communities, and more importantly, they can also be a vital source of feedback. In practice, this is a big no-no you’re not only hiding your dirty laundry, but you’re also skirting a federal law that requires businesses to respond to online complaints. They do so to keep customers from seeing a bad review or negative review or the company itself from being exposed as having poor customer service. In other words, they can avoid being exposed as having poor customer service or shady business practices, moreover, by deleting negative comments.Ĭompanies have been known to take advantage of Facebook, scrubbing negative comments from the platform. By deleting negative comments on Facebook, companies can improve visibility and accessibility for their customers and avoid public backlash and bad press. Yes, deleting comments on Facebook profiles or pages has several advantages. Should You Hide or Delete Facebook Comments?īefore moving to everything, you must know that you shouldn’t hide or delete Facebook comments unless it is so necessary.
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